You have 14 days from the date of delivery to request a return. To be eligible, items must be unworn, unwashed, and in their original packaging with all tags attached.
To start a return, email contact@projectmonaco.store with your order number. We'll reply within 48 hours with return instructions. Return shipping costs are at the buyer's expense.
Refunds are processed within 14 days of receiving the item, to the original payment method.
Damaged or defective item? Contact us within 48 hours of delivery with photos — we'll arrange a replacement or full refund at no extra cost.
Please note: our drops are limited edition and are not restocked. Exchanges are not available — return your item and place a new order, subject to availability.